Use 4-Step Process for Evaluating Accommodation Requests The decision often hinges on what is and isn’t “reasonable.” Oct 21, 2025 Heather Stone The decision often hinges on what is and isn’t “reasonable.”Read More
POP QUIZ Discriminatory Pitfalls in Maintenance Request Policies Oct 7, 2025 Heather Stone Q: To avoid fair housing problems, always handle maintenance requests on a first-come, first-served basis. True or false?Read More
How to Keep Maintenance Staff from Triggering Fair Housing Claims Maintenance operations are among the most often overlooked sources of discrimination complaints. Sep 17, 2025 Heather Stone Maintenance operations are among the most often overlooked sources of discrimination complaints.Read More
Reader Survey Insider’s 2025 Survey Results: How Readers Are Tackling Today’s Management Challenges Of the challenges, complying with HUD regulations—specifically those related to HOTMA and NSPIRE—ranked highest. Sep 12, 2025 Heather Stone Of the challenges, complying with HUD regulations—specifically those related to HOTMA and NSPIRE—ranked highest.Read More
LESSONS LEARNED When Tenant Dies, Don’t Automatically Lock Out Remaining Occupants You must file a special proceeding to have the occupants removed. Sep 4, 2025 Heather Stone You must file a special proceeding to have the occupants removed.Read More
Know Your Local Fair Housing Laws Compliance efforts shouldn’t stop at the federal—or even state—level. Sep 4, 2025 Heather Stone Compliance efforts shouldn’t stop at the federal—or even state—level.Read More
State of the States: Complying with Ever-Expanding State Fair Housing Laws To limit liability for discrimination, it’s more important than ever to look closer to home. Aug 14, 2025 Heather Stone FHC-0925-table.pdf To limit liability for discrimination, it’s more important than ever to look closer to home.Read More