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  • Fair Housing Coach

    How to Avoid Illegal Steering

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    Nov 17, 2025
    Leasing
    By Heather Stone

    Don’t let a leasing agent’s seemingly innocent comment get you sued for illegal steering.

  • Fair Housing Coach
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    Use 4-Step Process for Evaluating Accommodation Requests

    Oct 21, 2025
    Disability
    By Heather Stone

    The decision often hinges on what is and isn’t “reasonable.”

  • Fair Housing Coach
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    How to Keep Maintenance Staff from Triggering Fair Housing Claims

    Sep 17, 2025
    All Protected Classes
    By Heather Stone

    Maintenance operations are among the most often overlooked sources of discrimination complaints.

  • Fair Housing Coach
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    State of the States: Complying with Ever-Expanding State Fair Housing Laws

    Aug 14, 2025
    Leasing
    By Heather Stone

    To limit liability for discrimination, it’s more important than ever to look closer to home.

  • Fair Housing Coach
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    Avoid 7 Fair Housing Liability Risks When Renting—or Not Renting—to Students

    Jul 18, 2025
    Leasing
    By Glenn S. Demby

    With students heading back to school, the Coach is dedicating this month’s lesson to helping you recognize and avoid the liability risks of dealing with students. First, we’ll explain how fair housing laws apply to students even if this group isn’t listed as a protected class. Then, we’ll set out seven common pitfalls landlords fall into when dealing with student renters and what you should do to avoid them.

Disability

  • Oct 21, 2025
    By Heather Stone

    November 2025 Coach's Quiz

  • Fhc 1224 accessibility
    Nov 22, 2024
    By Glenn S. Demby

    The 10 Most Common Accessibility Pitfalls & How to Avoid Them

    This month’s lesson is dedicated to helping you root out potential accessibility violations while you still have time to resolve them. First, we’ll explain the different accessibility laws that may apply to your property and the basic design standards they require you to meet. Then, we’ll point ...

  • Jul 22, 2024

    Must You Make Reasonable Accommodations for Legalized Medical Marijuana?

    We'll give you 11 rules to follow when processing reasonable accommodations requests for medical marijuana use. 

     

     

  • Feb 23, 2024
    March 2024 Coach's Quiz

    Take 9 Steps When Dealing with Tenant Hoarders

    Here’s how to avoid disability discrimination when seeking to evict tenants for hoarding.

     

     

  • Jun 22, 2023

    Does Your Building Emergency Evacuation Plan Account for the Disabled?

    Don’t leave tenants with disabilities behind.

     

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Leasing

  • Nov 17, 2025
    By Heather Stone

    December 2025 Coach's Quiz

  • Aug 14, 2025
    By Heather Stone

    September 2025 Coach's Quiz

  • Jul 18, 2025
    By Glenn S. Demby

    August 2025 Coach's Quiz

  • Jun 25, 2025
    By Glenn S. Demby

    July 2025 Coach's Quiz

  • Fhc 0725
    Jun 25, 2025
    By Glenn S. Demby

    10 Dos & Don’ts for Effective Employee Fair Housing Training

    Many if not most of the over 30,000 discrimination complaints filed against landlords in America each year involve alleged wrongdoing by a leasing agent, property manager, maintenance person, or other frontline staffer. That's why training staff to comply with fair housing laws is essential to minimizing risks of liability for discrimination.


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    Fair Housing Coach (Monthly Newsletter + Online Access)

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    Glenn S. Demby
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    Heather Stone
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