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This month, we are going to teach you about liability insurance that covers housing discrimination. This is important because even if you follow every lesson in Fair Housing Coach, someone someday may claim that you or your community discriminated against him in violation of fair housing laws. If that happens, you need to know whether your insurance covers the claim and, if it does, to what extent your community is covered.
This month, we are going to help you handle residents who cause trouble in your community—either to other residents, the property, or you and your staff—without your violating fair housing laws.
Residents have been known to vandalize or damage community property; violate their leases or community rules; and intimidate, threaten, or harass other residents or guests. They can also make it hard for owners and managers to do their job...
This month, we will tell you how to deal with a HUD investigation based on a complaint that you or your community discriminated against someone protected by fair housing law.
These days, filing a fair housing complaint is easy. On the HUD Web site, www.hud.gov, one can find complaint forms to fill out online or to download and mail in, as well as phone numbers to call to file a compla...
This month we are going to show you how to reject applications without violating fair housing law.
You have the right to reject applications when they do not meet your community's screening criteria. If, for example, an applicant can't show that he can afford your rent, you can legally refuse to rent to him. Whatever the reason for the rejection, it can be painful for the applicant.
This month, we'll discuss how to enter residents' apartments without violating fair housing law. There are many reasons why you and other staff members might need to enter a resident's apartment. You might need to perform routine maintenance, such as changing air-conditioning filters or spraying for bugs; inspect the apartment; make repairs; or show the apartment to a prospective new tenant.
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