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This month, the focus is on preventing resident grievances from escalating into costly litigation. Of course, you can't prevent anyone from filing a fair housing complaint—doing so may itself be a fair housing violation. But if you focus your fair housing efforts on prevention, you can avoid the costly drain on your resources—in the time, effort, and expense needed to defend your community from a full-blown HUD investigation or a private fair housing law...
In this special issue of Fair Housing Coach, we'll update you on some recent court developments involving the Fair Housing Act (FHA).
In some recent decisions, courts have weighed in on both sides of the simmering dispute over whether and to what extent the FHA applies to conduct that occurs after the sale or rental of a dwelling. HUD's position is that the FHA bans discrimination and retaliation that occurs both before and after a person buys or re...
This month, Fair Housing Coach highlights how to comply with fair housing requirements while protecting the safety and security of your community.
To cut the risk of crime, safety experts offer a variety of tips, many of which are aimed at keeping criminals from moving into the community. For example, the experts advise communities to fully screen their applicants, but you could be vulnerable to a fair housing complaint unless you apply the policy consisten...
In honor of Fair Housing Month, this month's issue will give you a chance to test your knowledge of fair housing law. The rules forbidding outright housing discrimination seem fairly straightforward, but simply telling your staff not to discriminate against prospects and residents is not enough to avoid fair housing trouble. The law also bans more subtle forms of discrimination, which may not seem to be overtly discriminatory, but have an unfair impact on some prosp...
This month, the focus is on fair housing trouble from an unexpected source: the people who work at your community, but aren't your employees. Communities often rely on a variety of outside contractors or vendors to perform services on their behalf, ranging from independent leasing agents and property management companies to landscapers, painters, and plumbers, among others.
This month, we are going to discuss strategies to avoid fair housing trouble during the application process—beginning with initial contact and ending with approval or rejection of an application. Fair housing law prohibits communities from discriminating against prospects and applicants based on race and other protected characteristics. And each stage of the application process—showing units, filling out paperwork, performing credit checks, negotiating terms...
We have given you seven rules on preventing fair housing complaints during the application process. Now let's look at how the rules might apply in the real world. Take the COACH'S QUIZ to see what you have learned.
INSTRUCTIONS: Each of the following questions has only one correct answer. On a separate piece of paper, write down the number of each question, followed by the answer you think is correct—for example, 1) b, 2) a, and so on.<...
In this special issue of Fair Housing Coach, we'll update you on some recent court developments on the Fair Housing Act (FHA). In recent months, courts have handed down decisions on local immigration measures and the FHA design and construction standards—topics we covered in Fair Housing Coach earlier this year—and on discriminatory advertising on the Internet, a topic we last covered in 2006.
In this special issue of Fair Housing Coach, we look at some recent cases decided by federal and state courts on fair housing law. Keeping abreast of what's happening in the courts can help you learn from the experiences of other communities to better prevent—or respond to—fair housing complaints.
This month, we are going to put the focus on your staff as your first line of defense against fair housing claims. The potential for a fair housing problem is inherent in the many ways your staff interacts with prospects, applicants, and residents—answering phone calls, marketing and showing units, evaluating rental applications, responding to accommodation requests, and performing maintenance work, to name a few.