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Home » Topics » Tax Credit Housing Management Insider » Dealing with Households

Dealing with Households
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Prepare Enough Evidence When Evicting Resident for Illegal Activity

Aug 31, 2020

By signing a lease agreement, a resident agrees to follow the terms of the lease. If the tenant breaks a clause of this contract, an owner must often first send the tenant a “Notice to Quit.” A Notice to Quit is a formal legal document an owner sends a resident in an attempt to fix a lease violation after a tenant disregards prior notices and warnings. This document informs residents that they have “X” number of days to fix the violation or the o...

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Get Right to Enter Residents’ Units with Government Inspectors

Feb 11, 2020

As part of its compliance monitoring responsibilities, a state housing agency must conduct on-site physical inspections and review low-income certifications and other documentation. The agency must perform these inspections and certification reviews at least once every three years after the initial on-site inspection.


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Take Five Steps to Curb Behavior of Abusive Residents

Dec 23, 2019
TCHMI_2020_01_MLtr_Abusive_Res.pdf

Have you ever had a resident complain to you about another resident’s harassing or abusive behavior? Maybe the other resident is loudly insulting him or, worse, using racial epithets. You might be tempted to ignore the problem. But your decision could be costly. The resident who’s the target of the harassment might move out of your tax credit site and then sue you for violating your lease obligations or fair housing law.


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Use Common Area Rules to Protect Site and Reduce Risk of Liability

Dec 4, 2019
TCHMI_2019_12b_MRule_Common_Area.pdf

Your common areas play a major role in your site’s success. They’re the areas that your residents share and prospective renters see first. But your residents may cause problems in your common areas, inadvertently or otherwise. They may leave their garbage out, store personal property there, or act inappropriately. Besides being an eyesore and a nuisance, these things can leave you open to liability. For example, a stroller blocking an exit could violate your...

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How to Discourage Electricity Theft, Utilities Tampering by Residents

Dec 4, 2019
TCHMI_2019_12b_MLL_Tamper_Utils.pdf

One way residents may steal electricity is by stealing from the building supply. Residents may tamper with wiring and hook up directly to your building’s metered electricity supply. A resident who does this taps into power that you’re paying for. Another way to steal electricity is directly from other residents. In this case, a resident may tap into a neighboring resident’s metered electricity supply. While this type of tampering may not happen often a...

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Four Rules for Recertifying Household Member on Military Duty or Otherwise Absent

Jun 27, 2019

If you don’t know when to count—and when not to count—the income of absentees, because of military service or otherwise, during recertification at your mixed-income site, you can miscalculate residents’ rent and jeopardize the owner’ tax credits. Counting the income of an absentee when you shouldn’t might put the household over-income, causing you to apply the next available unit rule unnecessarily.


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Take Four Steps When Resident Who Lived Alone Passes Away

May 30, 2019
TCHMI_2019_06b_MLtr_Deceased_Res.pdf

When dealing with the death of a resident, you must remain sensitive to the family and friends of the deceased but also carefully follow legal procedures. We’ll tell you what steps you must take to deal with the deceased resident’s body and belongings. We’ll explain how you can best assist a relative or close friend of the deceased in fulfilling his duties as the deceased’s representative or estate administrator.

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Facilitate Eviction Process by Giving Attorney Relevant Documents, Information

Jan 30, 2019

When you hire an attorney to evict a resident from your tax credit site for violating the lease, you want to have the eviction handled as quickly and efficiently as possible. But the process may be unnecessarily hindered if you don’t give the attorney all the documents and information she needs for a speedy eviction.


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Set Sports Court Rules to Prevent Injuries, Disputes

Jul 30, 2018
TCHMI_2018_08b_MRules_SportsCts.pdf

Sports courts, such as basketball, volleyball, and tennis courts, are a great amenity for your site. But sports courts can also lead to problems. For example, residents may argue with each other over how much time a resident should be allotted on a court, or residents can injure themselves if people leave debris, like bottles and cans, on the courts.


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How to Encourage Resident Cooperation with Recertification Requirements

Feb 27, 2017
TCHMI_2017_03_MLC_Recert_Reqs.pdf

IRS regulations don’t require annual certifications for properties that are 100 percent tax credit. However, for mixed-income sites, recertifications serve an important function. Annual certifications ensure affordable housing units are occupied by income-eligible households, and provide a means to ensure compliance with the Next Available Unit Rule and student status.


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