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Q: The only elevator at your community needs extensive renovations, which will take it out of service for several months. Two residents living on upper floors have disabilities that make it very difficult to go up and down stairs. You’ve offered to move them to first-floor units and move them back when the work is done, but they don’t want to move and, among other things, ask you to pay for specialized se...
On March 12, 2015, Utah Gov. Gary Herbert signed new legislation aimed at banning discrimination based on sexual orientation and gender identity, while preserving religious liberty.
Earlier this month, the federal appeals court issued an emergency order temporarily blocking Austin, Texas, from enforcing a new law to ban discrimination based on source of income, according to the American-Statesman.
Q: Several employees in the leasing office have been out sick, leaving the office short-staffed. You expect them back soon, but you need someone to help answer the phones and cover the office for a week or two. You can’t man the office yourself, but you have a friend who’s between jobs and available to help out until the employees are back on their feet. Even if you both agree that he’s not an emplo...
Q: In a recent dispute over parking, a resident filed a fair housing claim, but you settled the case by giving her an assigned space as a reasonable accommodation. Soon after, she fell behind on her rent and hasn’t made a payment in two months. Could you face fair housing trouble if you initiate eviction proceedings against her?
Q: You just hired a new employee, who’s been criticizing the way you run the community. Her coworkers say she’s not a “team player” and have overheard her telling residents to contact HUD regarding possible discrimination complaints. Since she’s been nothing but trouble since she started working there, you can terminate her employment without worrying about possible liability under fair ...
Q: A resident asks you to waive your standard pet deposit of $1,000 so she can keep a dog as an emotional support animal. If she provides you with documentation of her disability and need for the dog, do you have to grant her request as a reasonable accommodation?
A: Yes, according to the Justice Department, which recently announced the latest settlement in ...
Last week, after the third confirmed case of Ebola was reported in Texas, the National Apartment Association (NAA) released an updated guidance with resources for members and residents for dealing with the Ebola virus.
A Florida community is defending a fair housing case filed by a resident who asked to keep a pit bill as an emotional support animal. The community banned residents from keeping pets, except for birds and fish, but the resident asked for a reasonable accommodation to the policy with documentation from his doctor attesting to his disability and need for the dog for its therapeutic use and function. Eventually, the case ended up in court, where the community argued that t...
Q:An African-American prospect asks an employee in your leasing office a question about how many African Americans live at your community. Can your community get into fair housing trouble if the employee answers the question, even though the person asking is African American?
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