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There’s often a lot of attention on avoiding fair housing trouble during the leasing process, but those concerns don’t end once the lease is signed. Fair housing law protects not only prospects and applicants who are denied housing, but also current and former residents who claim unfair treatment because of their race, ethnicity, or other protected class.

In this month’s lesson, the Coach reviews what happens if someone files a fair housing claim against you. It’s probably not a regular occurrence at your community, so you may be taken aback and not know what to do, particularly if you’ve never or only rarely received a formal fair housing complaint.

In honor of Fair Housing Month, we’re going to tackle a subject that you may be losing sleep over but don’t talk about: fear of getting a fair housing complaint. No doubt, you’re well aware of the potentially devastating consequences faced by communities embroiled in fair housing litigation. With increasing regularity, there’s news of yet another community paying out thousands—sometimes millions—to resolve fair housing disputes.

For this month’s lesson, the Coach gathered some interesting fair housing cases from the past few months. In some, communities are called to defend their actions when dealing with prospects—over the phone and during on-site visits. Others involve disputes with residents in how they handled maintenance problems and enforcement of rules governing common areas. And there’s a recent case over what property managers did—or should have done&md...

This month’s lesson focuses on a tough problem: sexual harassment. You might be familiar with rules banning sexual harassment of employees in the workplace, but there are similar rules banning sexual harassment of prospects, applicants, and residents of multifamily housing communities.

In this Special Issue, Fair Housing Coach takes a look at HUD’s new discriminatory effects rules and what they may mean for your community.

Recent developments signal a renewed emphasis on traditional fair housing testing. Now more than ever, it’s important to do everything you can to ensure your community complies with fair housing law—that way, you’ll be likely to pass any fair housing test.

This month's issue focuses on what to do if your community is ever accused of a fair housing violation.

In this month's issue, we'll discuss whether and to what extent fair housing laws affect your ability to regulate smoking at your community.

This month's issue of Fair Housing Coach focuses on what fair housing experts see as a growing trend in potential liability under fair housing law—retaliation claims.