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December 06, 2025
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Home » Topics » Assisted Housing Management Insider » Feature

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Protect Eviction Right Against Household that Abandons Unit

Jul 12, 2013
Notify_Household_of_Abandoned_Unit.pdf

Households that skip out without paying rent and don’t let you know where they’ve gone and whether they’re coming back can cause big headaches. When a unit is abandoned you have to deal with problems like frozen pipes and more serious health and safety hazards. And you need to figure out what to do about the household’s assistance.


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How to Screen Applicants for Drug Abuse and Other Criminal Activity

Jun 19, 2013
AHMI_August2003_Model Form_Ask Applicants About Criminal Background.pdf

HUD’s “one-strike” rule sets out specific grounds for denying admission to applicants based on certain drug-related and other criminal activity. It requires you to add certain screening criteria to your resident selection plan and lets you add other optional criteria to screen out applicants with drug-related and criminal backgrounds. And it requires you to determine whether applicants meet these criteria, by performing appropriate criminal background ...

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How to Handle Reasonable Accommodation Requests for Assistance Animals

May 29, 2013

According to HUD’s Office of Fair Housing and Equal Opportunity (FHEO), disability-related complaints, including those that involve assistance animals, are the most common discrimination complaint they receive. To help explain reasonable accommodation obligations in housing and HUD-funded programs, on April 25, the FHEO issued Notice 2013-01.

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How to Process Households' Requests for Minimum Rent Exemptions

May 10, 2013
AHMI_May2002_Model Form_Have Households Submit Written Requests for Minimum Rent Exemption.pdf

The “sequester,” which has dominated news headlines since the election, is a term used to describe a series of across-the-board federal spending cuts. At the beginning of March, the cuts began to kick in when President Obama and members of Congress were unable to work out a deal. As a result, by the end of the fiscal year, $85 billion in automatic reductions to both defense and domestic spending will take effect.


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Gather Key Information from Site Applicants

Apr 12, 2013
Application_Decision_Record.pdf

When applicants apply to your assisted site, you must give them a written application to fill out, which asks for certain required eligibility and income information. If you don’t get this information, you could end up admitting an ineligible or inappropriate household. And that could mean trouble with HUD, including HUD’s refusal to pay the assistance on the household’s unit. Or you could improperly reject an eligible household and risk discrimination...

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How to Keep Maintenance Staff from Triggering Fair Housing Claims

Mar 18, 2013

Some of the most important, and often overlooked, sources of fair housing complaints arise from maintenance operations. Sites may face allegations of discriminatory maintenance policies or procedures—for example, that requests from white members are routinely pushed ahead of those from minority members. Or complaints may stem from accusations of sexual harassment or discrimination by a single individual—a member of your maintenance staff or an outside contra...

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How to Remove Mold — and Know When to Hire Experts

Feb 15, 2013

The issue of mold cleanup has been on the forefront of state and federal officials’ minds as the Northeast continues to rebuild after Hurricane Sandy. Mold spores can aggravate existing respiratory problems, particularly asthma—and there was an alarming increase in asthma cases after Hurricane Katrina in New Orleans.


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How to Get Reimbursed for Damage Caused by Resident Negligence or Abuse

Jan 15, 2013

When households move out of a unit, they may leave behind damage that’s expensive to repair. For example, a household may damage the carpeting so badly, it must all be replaced. Although you can deduct this cost from the household’s security deposit, the security deposit may not be big enough to cover the full cost of the repairs. Or there may not be enough of it left—the household may have moved out owing back rent, so you may have already applied the...

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Use Checklist to Process 10 Documents at Household’s Lease Signing

Dec 12, 2012

When you sign a lease with a new household, you must process certain documents. In some cases, this means that both you and household must sign the documents. In other cases, it simply involves giving the documents to the households. If you forget to give a document to a household or process a required document, you risk losing points on your management and occupancy review, and could face other problems, as well.


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How to Incorporate Home Visits into Applicant Screening Process

Nov 14, 2012
Model_Home_Visit_Rpt.pdf

Screening applicants is becoming increasingly important for assisted sites. And visiting an applicant's home is an effective way to identify bad applicants. It can also help you get a head start in working with those applicants you ultimately decide to accept. At the Residences at Ninth Square, a site in New Haven, Conn., the management uses home visits with great success as part of a rigorous applicant-screening process. They perform the standard background checks ...

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