January 2026 Coach's Quiz
QUESTIONS
1. After delivering a fair housing training lesson, you should require trainees to:
- Sign a document acknowledging that they received, understood, and are capable of applying their training in real-life situations
- Demonstrate that they understood and are capable of applying what they learned in real-life situations
- Retake the lesson one more time to ensure they understand and are capable of applying the material in real-life situations
- All of the above
Click to show the answer
- Sign a document acknowledging that they received, understood, and are capable of applying their training in real-life situations
- Demonstrate that they understood and are capable of applying what they learned in real-life situations
- Retake the lesson one more time to ensure they understand and are capable of applying the material in real-life situations
- All of the above
Answer: b
Reason: Resolution #1 applies here:
Resolution #1: Beef Up Fair Housing Training
Providing fair housing training is useless if employees don’t actually come away from the experience with a true understanding. That’s why it’s imperative to verify the effectiveness of your training immediately after you deliver it. The most meaningful way to do this is by requiring employees to demonstrate comprehension and ability to apply their training. So, b. is the correct answer.
Wrong answers explained:
a. is wrong because, while it may be useful in documenting that training was actually provided, a signed acknowledgement form doesn’t prove that an employee actually understood it. Comprehension and ability to apply training must be demonstrated via quizzes, role-playing scenarios, group discussions, or other techniques.
c. is wrong because requiring employees to repeat a lesson right after they take it is simply a waste of time that doesn’t advance learning. However, retaking a lesson may be advisable in response to an actual indication that the employee didn’t understand it the first time, such as where an employee engages in conduct that the lesson emphatically warned not to do.
2. Documentation and recordkeeping further fair housing compliance by enabling you to:
- Ensure effective implementation of your nondiscrimination policy
- Justify particular policies, practices, and actions in case you’re charged with discrimination
- Audit your records to identify potential problems and initiate corrective action
- All of the above
Click to show the answer
- Ensure effective implementation of your nondiscrimination policy
- Justify particular policies, practices, and actions in case you’re charged with discrimination
- Audit your records to identify potential problems and initiate corrective action
- All of the above
Answer: d
Reason: Resolution #2 applies here:
Resolution #2: Clarify Procedures to Ensure Proper Documentation of Compliance
All three of the listed answers are actual compliance benefits you gain by effective recordkeeping and documentation. So, d. is the right answer.
Right answers explained:
a. The essence of fair housing compliance is to not only have nondiscrimination policies but also translate them into action on the ground. Documentation ensures you leave the fingerprints necessary to verify success in achieving that objective.
b. This answer is also right because one of the key purposes of recordkeeping is to create a paper/digital trail that enables you to tell the story of each action you take and how and why you took it.
c. This choice is also part of the correct answer because documentation does, in fact, set you up to audit your actions over a period of time to spot and take action to correct potential problem areas before they lead to complaints or enforcement action.
3. Requiring children to use a separate kiddie pool and stay out of the main pool is okay:
a. If the kiddie pool is at least as nice and conveniently located as the main pool
b. If, unlike the main pool, the kiddie pool is at all points too shallow for a child to drown
c. If adult tenants specifically ask you to exclude kids from the main pool
d. Under no circumstances
Click to show the answer
a. If the kiddie pool is at least as nice and conveniently located as the main pool
b. If, unlike the main pool, the kiddie pool is at all points too shallow for a child to drown
c. If adult tenants specifically ask you to exclude kids from the main pool
d. Under no circumstances
Answer: d
Reason: The principles discussed in Pitfall #2 apply to this situation
Resolution #3: Don’t Let Amenities Become Fair Housing Liabilities
Although children aren’t listed as a protected class under the FHA, excluding children from the pool or other common use amenity is a form of disparate impact discrimination against families with children. And while segregation might keep kids from drowning, there are less restrictive ways that a landlord could accomplish that legitimate safety purpose. So, d. is the correct answer.
Wrong answers explained:
a. is wrong because segregation isn’t allowed even if the kiddie pool is just as nice and convenient as the main pool. As in other aspects of public life governed by civil rights laws, the notion of “separate but equal” is unacceptable in housing regardless of whether it’s based on race, religion, family status, or any other protected characteristic.
b. is wrong because restricting kids to a uniformly shallow pool isn’t the only or least restrictive way to prevent drownings. The landlord could accomplish the same objective by letting children use the main pool and implementing ground rules to ensure they do so safely.
c. is wrong because you’re not allowed to commit discrimination against families with children or any other protected class just because your tenants ask you to do so.
4. A disabled tenant who receives vital care and support from a home care nurse asks you to provide the nurse with a parking space that’s near her apartment. But parking is incredibly tight right now and there are no spaces available. What should you do?
a. Explore alternative accommodations
b. Require another disabled tenant to give up his space to free up a space for the nurse
c. Reject the request because the home nurse isn’t disabled
d. Construct a new parking hangar just for the nurse
Click to show the answer
a. Explore alternative accommodations
b. Require another disabled tenant to give up his space to free up a space for the nurse
c. Reject the request because the home nurse isn’t disabled
d. Construct a new parking hangar just for the nurse
Answer: a
Reason: Resolution #4 applies here:
Resolution #4: Extend Fair Housing Principles to Guests, Not Just Residents and Prospects
While parking spaces are a common accommodation that landlords are generally expected to provide, it may be unreasonable to grant the tenant’s request in this case because there is no suitable parking available. But even in that event, the landlord still has to consider and talk to the tenant about the possibility of alternative accommodations that would meet the tenant’s needs. For example, maybe the landlord can let the nurse park at another property close to the community that it owns. So, a. is the right answer.
Wrong answers explained:
b. The reason is b. is wrong is that HUD guidance makes it clear that landlords don’t have to grant accommodations that would have an adverse effect on other disabled tenants. In other words, accommodations aren’t reasonable if they’d force a landlord to deprive another tenant of the opportunity to enjoy the dwelling, such as by taking away the tenant’s parking space.
c. This answer is wrong because whether the home nurse has a disability is irrelevant to the question of whether the request of the tenant who is disabled is reasonable.
d. This answer is wrong because constructing a special parking facility for the benefit of one tenant would impose an undue and excessive burden on the landlord.
5. A rental applicant who’s been unemployed for months gets all of her income from welfare and alimony payments. After calculating her income, you determine it’s not enough to meet your community’s income requirements. The laws of your state ban discrimination based on lawful sources of income. Must you accept the applicant as a tenant?
a. No, as long as you consistently reject other applicants who don’t meet your income requirements
b. Yes, because rejecting her would be discrimination based on her sources of income
c. No, because applicants who don’t have steady jobs are too great a financial risk
Click to show the answer
a. No, as long as you consistently reject other applicants who don’t meet your income requirements
b. Yes, because rejecting her would be discrimination based on her sources of income
c. No, because applicants who don’t have steady jobs are too great a financial risk
Answer: a
Reason: Resolution #5 applies here:
Resolution #5: Keep Up with State and Local Fair Housing Laws
Source of income restrictions simply mean that if an applicant has the lawful funds to pay her rent each month, you can’t reject her simply because you object to where those funds come from. What they don’t require you to do is accept an applicant with insufficient income. So, a. is the right answer.
Wrong answers explained:
b. The reason b. is wrong is because an insufficient amount of income, regardless of source, is a legitimate, nondiscriminatory reason for rejection as long as you consistently apply the income standard with all prospects. Stated differently, the ban on source of income discrimination doesn’t require you to reduce your normal income standards based on their income sources.
c. The reason c. is wrong is because requiring applicants to have a steady job is a form of source of income discrimination that the laws ban. As long as applicants can get the money they need to pay rent from legal sources, the source of that income is none of your concern.
