DOB Plans to Launch Electronic Filing System

The DOB is rolling out a new $29.6 million computer system this summer that will replace an antiquated mainframe that still relies on paper to process all construction permits, safety inspections, and complaints. The new system is called DOB Now, and its purpose is to streamline and digitize nearly every filing. It will replace the paper-dependent Building Information System, which has been in use since 1989 and has been upgraded erratically over the years.

Under the current system, the department largely processes job filings, building inspections, and complaints through paper forms and often in person. The new system would digitize the entire process in an effort to make it easier to handle and more transparent. Developers would also be able to book meetings and chat with examiners online.

DOB Now will launch on July 25, and the full system will be released in phases throughout 2016 and 2017. July 25 marks the beginning of the online job filing and permit portal for plumbing and sprinkler job filings. The DOB plans to shutter the old Building Information System by 2018.