On-Demand Webinar: Reasonable vs. Unreasonable Accommodation Requests: How to Tell the Difference

1-Hour Recorded Webinar—On-Demand Webinar: Reasonable vs. Unreasonable Accommodation Requests

  • Originally Recorded: June 20, 2018
  • Speaker: Doug Chasick, CPM®, CAPS, CAS, SLE, Adv. RAM, CLP
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Fair housing law requires you to grant requests for reasonable accommodations when necessary to enable a resident with a disability to fully use and enjoy his or her home. 

But there are limits to this obligation. What should you do – and not do – when you get what you think is an unreasonable request?

Disputes over requests for disability-related accommodations often lead to discrimination complaints—or court. Even if you win, you can face hefty legal expenses, not to mention a drain on your time and attention.

In this one-hour webinar, fair housing expert Douglas D. Chasick reviews communities’ obligations to provide reasonable accommodations under fair housing law and discusses how to tell when a requested accommodation is unreasonable.

He explains how to answer the following questions:

  • Does the requested accommodation impose an undue burden?
  • Does the requested accommodation fundamentally alter your operations?
  • How should you respond when you’ve determined that a request is unreasonable?
  • How can you minimize the chances that a denied request will result in a costly legal dispute?

This presentation is geared to:

  • Owners of multifamily housing properties
  • Managers of multifamily housing properties
  • Leasing agents
  • Attorneys and other rental property advisors


About the Speaker:

Douglas D. Chasick, CPM®, CAPS, CAS, SLE, Adv. RAM, CLP, is President of The Fair Housing Institute, Inc., based in Norcross, GA. He has over 40 years of hands-on property management experience, gained from on-site, supervisory, consulting, and executive positions with such industry giants as Johnstown Properties, R & B Realty Group (Oakwood), The Related Companies, and First Capital Companies. He began his career as a Resident Manager for a 524-unit apartment property, and has since been responsible for portfolios of over 28,000 apartments, and more than 8 million square feet of commercial, retail, and industrial properties.

An accomplished author with numerous articles published in national property management publications, Doug is co-author of the books The Apartment All Stars Complete Guide to Leasing Apartments and How to Excel in Leasing. Doug has spoken many times at apartment association events and annual conferences, and for many private company conferences. Doug also serves on the Board of Advisors for Fair Housing Coach.


Please Note: The information contained in this webinar is provided by Vendome Real Estate Media and is intended for educational and informational purposes only, and should not be construed as legal advice or as an offer to perform legal services on any subject matter.