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Topic: All Protected Classes

Take 8 Steps to Minimize Risks of Retaliation Liability

January 20, 2026 | Heather Stone
Download: FHC_MP_AntiRetaliation.pdf
Damage awards against landlords that retaliate can reach six figures.
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January 2026 Coach’s Quiz

December 23, 2025 | Heather Stone
   QUESTIONS 1. After delivering a fair housing training lesson, you should require trainees to: Sign a document acknowledging that they received, understood, and are capable of applying their training in real-life situations Demonstrate that they understood and are capable of applying what they learned in real-life situations Retake the lesson one more time to […]
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Make 5 New Year’s Resolutions to Avoid Fair Housing Trouble in 2026

December 23, 2025 | Heather Stone
Here’s how to break bad habits and get your compliance efforts in shape.
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December 2025 Coach’s Quiz

November 17, 2025 | Heather Stone
QUESTIONS 1. A prospect tells a leasing agent that he’s a devout Christian and wants to be shown only apartments where the neighboring occupants are also Christian. No Jews. No Muslims. Just Christians like me, he demands. What should the leasing agent do?   a. Agree to his demands because it’s not steering when the […]
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How to Avoid Illegal Steering

November 17, 2025 | Heather Stone
Don’t let a leasing agent’s seemingly innocent comment get you sued for illegal steering.
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October 2025 Coach’s Quiz

September 18, 2025 | Heather Stone
QUESTIONS 1. To avoid fair housing problems, always handle maintenance requests on a first-come, first served basis. True or false?     a. True      b. False Click to show the answer  Answer: b Reason: Rules #2 and #3 apply here:      Rule #2: Adopt Uniform Policies for Handling Maintenance & Repair Requests      Rule […]
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How to Keep Maintenance Staff from Triggering Fair Housing Claims

September 17, 2025 | Heather Stone
Maintenance operations are among the most often overlooked sources of discrimination complaints.
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September 2025 Coach’s Quiz

August 6, 2025 | Heather Stone
QUESTIONS 1. A rental applicant who’s been unemployed for months gets all of her income from welfare and alimony payments. After calculating her income, you determine it’s not enough to meet your community’s income requirements. The laws of your state ban discrimination based on lawful sources of income. Must you accept the applicant as a […]
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State of the States: Complying with Ever-Expanding State Fair Housing Laws

August 6, 2025 | Heather Stone
Download: FHC-0925-table.pdf
To limit liability for discrimination, it’s more important than ever to look closer to home.
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August 2025 Coach’s Quiz

July 18, 2025 | Glenn S. Demby
QUESTIONS 1. Your community has a no-pets policy. A disabled student and army veteran who relies on an assistance dog to help her with post-traumatic stress disorder fills out a rental application. You screen her and find that she owes her former landlord thousands of dollars in unpaid rent and has a very poor credit […]
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