• Skip to main content
  • Skip to secondary menu
  • Skip to primary sidebar
  • Skip to footer
The Habitat Group

The Habitat Group

|
Subscribe Log In
  • NY APARTMENT LAW
    • New York Apartment Law Insider
    • New York Landlord v. Tenant
    • New York Rent Regulation Checklist, 4th Edition
    • 2026 New York City Apartment Management Checklist
  • FAIR & AFFORDABLE HOUSING
    • Fair Housing Coach
    • Assisted Housing Management Insider
    • FAIR HOUSING BOOT CAMP Basic Training for New Hires
  • COMMERCIAL LEASE LAW
    • Commercial Lease Law Insider
    • Best Commercial Lease Clauses, 17th Edition
    • Best Commercial Lease Clauses: Tenant’s Edition
  • RESOURCES / GUIDEBOOKS
Assisted Housing Management Insider
  • Archives
  • Main Articles
    • Feature
    • Certification
    • Compliance
    • Crime & Security
    • Dealing with Households
    • Income Calculations
    • Maintenance
    • Screening Applicants
  • Departments
    • Dos & Don’ts
    • Q & A
    • Recent Court Rulings
    • HUD Audits
    • In the News
  • eAlerts
  • Blogs
  • FREE ISSUE

This is your free article for the month.

To view more articles, Log In or Subscribe.

Mass. PHA Settles Discrimination Dispute Involving Resident with Disabilities

August 16, 2016

HUD recently announced that the Springfield Housing Authority in Springfield, Mass., has entered into agreements settling allegations of housing discrimination based on disability. The allegations involved an 82-year-old deaf housing authority resident who allegedly did not receive the same access to communications as individuals without disabilities, as required by the Fair Housing Act, Americans with Disabilities Act (ADA), and Section 504 of the Rehabilitation Act of 1973.

Specifically, the Springfield Housing Authority allegedly refused to grant a reasonable accommodation that would have provided the long-time female resident with the equipment needed to receive the same level of notification available to hearing tenants and allegedly denied her equal access to services they provide to other residents.

The Fair Housing Act prohibits housing providers from denying or limiting housing to persons with disabilities or from refusing to make reasonable accommodations in policies or practices. Similarly, the ADA and Section 504 prohibit certain housing providers from discriminating on the basis of disability, including failing to make reasonable accommodations and modifications, and failing to take appropriate steps to ensure effective communication with individuals with disabilities.

In addition to the housing authority agreeing to pay a total of $51,000 to the woman, it agreed to cover the $5,000 it will cost to monitor its compliance with the agreement over the next three years. The housing authority also agreed to communicate with the resident via American Sign Language or telephonic video relay communications and to provide a device to allow for a video relay system in her apartment. Finally, the housing authority agreed to consult with disability experts in addressing the needs of deaf tenants and to incorporate the recommendations of the most recent fire safety requirements specifically for the deaf and hard-of-hearing.

In the News

Related Articles

  • HUD Offers One-Time “Good-Cause” OCAF Exception for RAD Owners
  • Insider’s 2025 Survey Results: How Readers Are Tackling Today’s Management Challenges
  • Housing Report Finds Renter Cost Burdens at Record High

Email A Friend

https://www.thehabitatgroup.com/mass-pha-settles-discrimination-dispute-involving-resident-with-disabilities/

Primary Sidebar

Popular Stories

  • February 2026 Coach’s Quiz
    Jan 20, 2026 | Heather Stone
    Fair Housing Coach
  • HUD Ends Affirmatively Furthering Fair Housing Rule—Again
    Mar 5, 2025 | Eric Yoo
  • HUD Delays Implementation of the HOME Final Rule Until April
    Mar 5, 2025 | Eric Yoo
  • How to Count Income of Student Household Members Under New Rules
    Mar 5, 2025 | Eric Yoo
    Download: MODEL_STUDENT-FINANCIAL-AID-AFFIDAVIT_0325.pdf
  • 2025 New York City Apartment Management Checklist
    Feb 11, 2025
  • Sign Up for a FREE Issue ofAssisted Housing Management Insider
    Jan 4, 2025
    Assisted Housing Management Insider
  • Sign Up for a FREE Issue ofFair Housing Coach
    Jan 4, 2025
    Fair Housing Coach
  • Sign Up for a FREE Issue of New York Apartment Law Insider
    Jan 4, 2025
    New York Apartment Law Insider
  • Sign Up for a FREE Issue of Commercial Lease Law Insider
    Jan 4, 2025
    Commercial Lease Law Insider
  • Complete Annual Bedbug Reporting Requirement by Dec. 31
    Nov 22, 2024

Footer

Publications

Assisted Housing Management Insider
Commercial Lease Law Insider
Fair Housing Coach
New York Apartment Law Insider
New York Landlord v. Tenant

Additional Links

Contact Us
Advertise
Group Subscriptions
Privacy Policy
Terms of Use

Boards of Advisors

Assisted Housing Management Insider
Commercial Lease Law Insider
Fair Housing Coach
New York Apartment Law Insider

Copyright © 2026 · The Habitat Group / Plain Language Media · 1-888-729-2315 · customerservice@thehabitatgroup.com · Log in